Shipping Policy
Shipping Charges
We offer free shipping on all orders placed through our website.
Order Dispatch
Orders are normally dispatched within 1 business day of placing the order.
Delivery Timeline
Delivery typically takes 2–5 business days after dispatch, depending on your location.
Please note that delivery timelines are estimates and may be affected by courier delays or circumstances beyond our control.
Delivery Address
Please provide your complete delivery address, PIN code, and a working phone number at checkout.
If you notice an error in your delivery details after placing an order, please contact us promptly with your order number and the corrected information.
Damaged, Leaking, or Incorrect Orders
If you receive damaged or leaking cans, please report the issue within 24 hours of delivery.
Please share your order number, the number of affected cans, clear photographs of each damaged or leaking can, and photographs of the outer packaging.
An unboxing video is not required.
Eligible refunds are issued only for the affected cans, calculated at the actual net price paid after applicable discounts. Refunds are processed to the original payment method. No return pickup is required for damaged cans.
If you receive an incorrect order, please contact us with your order number, photographs of the products received, and the shipping label.
We will arrange a return pickup for incorrect orders. Please keep the items unopened and in their original packaging. Once the returned order is verified, we will dispatch the correct order.
For complete details, please refer to our Return & Refund Policy.
Need Help?
For shipping or delivery enquiries, please contact us with your order number.
Email: info@carakara.com
WhatsApp: +91 96677 35717