Last Updated: March 2026
At CARAKARA (a brand of Prashma’s Growberry Private Limited), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our website or interact with us.
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed through secure payment gateways)
- Order history and purchase details
Non-Personal Information
- Browser type and device information
- IP address
- Pages visited and browsing behavior
- Referral sources and website usage data
This information helps us improve your experience and operate our services effectively.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Provide customer support
- Communicate order updates and service information
- Send marketing communications (only if you opt in)
- Improve our website, products, and services
- Analyze usage trends and customer preferences
- Prevent fraud and ensure platform security
3. Sharing of Information
We do not sell or rent your personal information.
However, we may share your information with trusted third parties such as:
Service Providers
- Payment gateway providers
- Logistics and delivery partners
- Website hosting providers
- Marketing and analytics platforms (such as Meta, Google Analytics)
These partners are required to protect your information and use it only for the services they provide.
Payments on our website are processed through secure third-party payment gateways. CARAKARA does not store or process your credit card or debit card details directly.
Legal Compliance
We may disclose information if required by law, regulation, or government authority.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Understand customer behavior
- Enable analytics and marketing tools
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
We may use analytics and marketing tools such as Google Analytics, Meta Pixel, and similar technologies to understand website usage and improve marketing performance.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
Payment transactions are processed through secure third-party payment gateways using industry-standard encryption.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required under applicable laws and regulations.
8. Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal information
- Correct or update inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our products and website are intended for individuals 18 years and above. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. Updated versions will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Prashma’s Growberry Private Limited
Brand: CARAKARA
Email: support@carakara.co
Registered Office:
Prashma’s Growberry Private Limited
Khasra No. 650, Delhi-Meerut Road
Modinagar, Ghaziabad – 201206