Last Updated: March 2026

At CARAKARA (a brand of Prashma’s Growberry Private Limited), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website or interact with us.

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed through secure payment gateways)
  • Order history and purchase details

Non-Personal Information

  • Browser type and device information
  • IP address
  • Pages visited and browsing behavior
  • Referral sources and website usage data

This information helps us improve your experience and operate our services effectively.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Provide customer support
  • Communicate order updates and service information
  • Send marketing communications (only if you opt in)
  • Improve our website, products, and services
  • Analyze usage trends and customer preferences
  • Prevent fraud and ensure platform security

3. Sharing of Information

We do not sell or rent your personal information

However, we may share your information with trusted third parties such as:

Service Providers

  • Payment gateway providers
  • Logistics and delivery partners
  • Website hosting providers
  • Marketing and analytics platforms (such as Meta, Google Analytics)

These partners are required to protect your information and use it only for the services they provide.

Payments on our website are processed through secure third-party payment gateways. CARAKARA does not store or process your credit card or debit card details directly.

Legal Compliance

We may disclose information if required by law, regulation, or government authority.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Understand customer behavior
  • Enable analytics and marketing tools

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

We may use analytics and marketing tools such as Google Analytics, Meta Pixel, and similar technologies to understand website usage and improve marketing performance. 

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

Payment transactions are processed through secure third-party payment gateways using industry-standard encryption.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required under applicable laws and regulations.

8. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal information
  • Correct or update inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our products and website are intended for individuals 18 years and above. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. Updated versions will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Prashma’s Growberry Private Limited
Brand: CARAKARA
Email: support@carakara.co

Registered Office: 

Prashma’s Growberry Private Limited

Khasra No. 650, Delhi-Meerut Road

Modinagar, Ghaziabad – 201206

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